Frequently Asked Questions from our Customers.

Q. Do I get lifetime access to my purchases?

• Yes. All customers receive lifetime access to their notes.

Q. What are the different types of Ebooks?

• We have two types of Ebooks - Full Ebooks & Revision Ebooks
• Full Ebooks will have all the topics and chapters you will need in that subject.
• Revision Ebooks will have important Q/As for Medical Exams like Semester and Professional Exams.

Q. Can I share my notes with my friends?

• Don't share the Ebook with anyone as that will be copyright infringement. We hope you respect our hard work and don't share pdf or links with anyone. The Ebooks are for you and your personal use only.

Q. What notes do you have?

• We have Ebooks of the First and Second Year of Medical School / MBBS as of now.

Q. Do you offer notes in other languages?

• Currently, all of our notes are in English only.

Q. Are all of your notes digital or do you ship physical products as well?

• All of our notes are PDF files and are delivered in digital format only. We believe a paper-free approach offers the best experience for our customers as it ensures immediate delivery, allows study materials to be versatile across multiple devices, enables selective printing if desired, keeps our prices affordable, and is most environmentally friendly.

Q. Can I use my Debit Card / UPI ID / Paytm to pay?

• Yes! Simply click the Checkout button, and then select The "India Option" and pay via any method.

Q. Can I pay from Outside India?

• Yes! Simply click the Checkout button, and then select The "Outside India Option" and pay via any standard card.

Q. Can I pay via PayPal?

• Yes, our checkout has PayPal in the 'Express Checkout' menu. Once you add the items in the bag, in the checkout menu you will see the PayPal Checkout Option.

Q. Why haven't I received my order email?

• The most common reason is an incorrectly entered email in our checkout. If you suspect this has happened, please email us at mednotes.in@gmail.com and we will track your order down for you and deliver it manually to your email.
• Your order confirmation email may have also gone to your junk email/spam folder. Please check these folders to make sure you've received our email.

Q. Do MedNotes offer refunds?

• Sorry, we don't offer Refunds, as we are providing Ebooks, once delivered there is no way to get the Ebook back.

Q. Where do I contact for any other queries?

• You can contact us via Mail or Phone. Our Mailing address: mednotes.in@gmail.com ; Our Contact No: +917717779524. You can contact anytime anyday.